Help Guide to Problem Solving with Payroll, Benefits and Human Resources in BUSD from the Berkeley Federation of Teachers
It is best to contact all of these departments using email. If you choose to contact these offices by phone or in person ALWAYS follow up with an email that summarizes what was discussed and decided.
Be sure to KEEP A COPY of any correspondence or forms you turn in to any of these offices. When submitting documents to BUSD, we recommend that you deliver ALL DOCUMENTS to BUSD as a scan into an email.
Information about the ESCAPE Employee Portal coming soon!
If you suspect an error (i.e. incorrect stipend amount, incorrect calculation, incorrect deductions, TSA, Section 125, retirement, etc.,) please contact your payroll specialist:
1) Contact your Payroll Specialist:
For Last names Alpha A-L, please email firstname.lastname@example.org
For Last names Alpha M-Z, please email email@example.com
2) If you report your paycheck problem to your payroll specialist listed above and receive no response in a few days or the problem continues unresolved, email Payroll and Benefits Manager Jozlyn Shirley at firstname.lastname@example.org and include:
a) Your name and school site
b) A short written description of the problem
c) The date(s) you contacted your Payroll Specialist and their response.
3) If your underpayment remains unresolved, please contact BFT at email@example.com with the same information listed above in #2. Contractually, the District has 5 days to correct an underpayment.
The Benefits office handles all matters related to medical, dental and visual (VSP) insurance, in addition to the life insurance all BUSD employees receive and the Employee Assistance Program. If you believe your benefits deductions are incorrect on your paycheck, or you have a question about your benefits you should email firstname.lastname@example.org
If you do not get a reply to your email and resolution to your question or concern please send an email to the Payroll and Benefits Manager, Jozlyn Shirley at email@example.com with a cc to firstname.lastname@example.org. If you talk to a Benefits Specialist in person, be sure to follow up with an email summarizing the discussion.
If you have a question or concern regarding Workers’ Compensation Insurance you should contact Senior Workers’ Compensation Specialist, Michelle Payton at email@example.com. If you talk to Michelle Payton in person, be sure to follow up with an email summarizing the discussion. You can also find Workers’ Compensation procedures information on the BUSD website. If you do not get a reply to your email, please contact Assistant Superintendent of Business Services Pauline Follansbee. Please cc BFT.
Contact Glendaly Gascot-Rios, Director of Human Resources, at firstname.lastname@example.org if you have a question or concern about:
Your status (Temporary, Probationary I, Probationary II, etc.)
Your step and column
Your Employee Information Verification form
Submitting transcripts for new courses you have completed
Moving over a column on the salary schedule
Whether you were placed correctly on the salary schedule when you were hired
Leave of Absence Requests:
If you are requesting a leave of absence, including medical or child-rearing leaves, you should fill out a Leave of Absence Request form through InformedK12. If you have any questions, please email Lona Kelly at email@example.com. You can find an FAQ about Leaves of Absences HERE.
Sick Leave Balance
If you have a question about your sick leave balance you should email Valerie McClain at firstname.lastname@example.org. If you do not get resolution to your question please email Glendaly Gascot-Rios, Director of Human Resources, with a cc to BFT. Adult School Teachers should contact Mildred Scherr for all sick leave balance questions.You should be able to see your leave balances through the Employee Portal starting on August 31st. Leave balances printed on your paystub are usually about a month behind.
Incorrect Step and Column
STRS Service Credit and/or Contributions
If you have a question related to STRS you should contact Human Resources Senior Technician, Nestor Aliga at email@example.com. Some reporting issues may also need to be researched by the Payroll Manager, Jozlyn Shirley, firstname.lastname@example.org.
Change of Address, Phone and Name
To report any changes to your demographics (address, name, emergency contact, phone number, etc.), you will now be able to do that through the employee portal. You can also submit changes to payroll for your withholdings and other changes.
Turning in transcripts and inservice credits
Send official transcripts to email@example.com by July 1st or by November 1st and inform HR of the completed courses here. Submit your certificated inservice credits through Informed K-12. More information about salary advancement can be found here.